Best Physical Therapy Tens Unit | Reviews & Ratings

Have you ever found yourself wondering where you can find the best physical therapy tens unit? Perhaps you want to know what others are saying about a physical therapy tens unit. Or maybe it's the other way around. There is no doubt that you want to buy one and learn more about it. This blog is here to help. We have researched many physical therapy tens unit and compiled an extensive buying guide so that you can be informed and make an educated purchasing decision.

We are very passionate about our work. We only consider the best of the best products which can improve your life by several orders of magnitude, increasing your value as a human being. If you're looking for the best product on the market, you don't have to look any further. The physical therapy tens unit review is a unique and interesting article that covers the 10 best products in their categories.

Here's why you should trust us:

The quest for the best physical therapy tens unit began by delving deep into what was available in the market and what products among those were the high performers. We analyzed over 80  models before choosing the models discussed here. After analyzing these, we created a report based on some key factors. All the while, we paid attention to how well the physical therapy tens unit performs in key areas that we identified ahead of time as most important in the function of a physical therapy tens unit. The rating factors were as follows:

  • Features
  • Quality
  • Design
  • Material
  • Durability
  • Price
  • Value
  • Ease of use
  • Functionality
  • Versatility
  • Performance
  • Return Policy
  • Customer service, and more.
Best physical therapy tens unit: Compared
# Preview Product
1 TENS 7000 Digital TENS Unit With Accessories - TENS Unit Muscle Stimulator For Back Pain, General Pain Relief, Neck Pain, Muscle Pain

TENS 7000 Digital TENS Unit With Accessories - TENS Unit Muscle Stimulator For Back Pain, General...

2 AUVON Dual Channel TENS Unit Muscle Stimulator Machine with 20 Modes, 2' and 2'x4' TENS Unit Electrode Pads

AUVON Dual Channel TENS Unit Muscle Stimulator Machine with 20 Modes, 2" and 2"x4" TENS Unit...

3 Stimease TENS Unit Muscle Stimulator,24 Modes Dual Channel Rechargeable TENS EMS Device Electric Massager Physical Therapy Equipment for Body Pain Management with 20 Electrode Pads

Stimease TENS Unit Muscle Stimulator,24 Modes Dual Channel Rechargeable TENS EMS Device Electric...

4 TENS Unit Muscle Stimulator Electric Shock Therapy for Muscles Dual Channel TENS EMS Unit Electronic Pulse Massager with 24 Modes Physical Therapy Equipment for Back Pain Relief

TENS Unit Muscle Stimulator Electric Shock Therapy for Muscles Dual Channel TENS EMS Unit Electronic...

5 iReliev TENS + EMS Combination Unit Muscle Stimulator for Pain Relief & Arthritis & Muscle Strength - Treats Tired and Sore Muscles in Your Shoulders, Back, Ab's, Legs, Knee's and More

iReliev TENS + EMS Combination Unit Muscle Stimulator for Pain Relief & Arthritis & Muscle Strength...

6 TAMTEC 4 Channel EMS TENS Unit Electronic Muscle Stimulator with 20 Adhesive Electrodes and 8 Modes/Programs for Pain Relief Therapy, Arthritis, and Muscle Toning Strengthening, Rechargeable Battery

TAMTEC 4 Channel EMS TENS Unit Electronic Muscle Stimulator with 20 Adhesive Electrodes and 8...

7 Belifu Dual Channel TENS EMS Unit 24 Modes Muscle Stimulator for Pain Relief Therapy, Electronic Pulse Massager Muscle Massager with 10 Pads, Dust-Proof Drawstring Storage Bag,Fastening Cable Ties…

Belifu Dual Channel TENS EMS Unit 24 Modes Muscle Stimulator for Pain Relief Therapy, Electronic...

8 AUVON 4 Outputs TENS Unit EMS Muscle Stimulator Machine for Pain Relief Therapy with 24 Modes Electric Pulse Massager, 2' and 2'x4' Electrodes Pads (Black)

AUVON 4 Outputs TENS Unit EMS Muscle Stimulator Machine for Pain Relief Therapy with 24 Modes...

9 NURSAL TENS EMS Unit Muscle Stimulator for Pain Relief Therapy, Electric 24 Modes Dual Channel TENS Machine Pulse Massager with 12 Pcs Electrode Pads/Continuous Stable Mode/Memory Function

NURSAL TENS EMS Unit Muscle Stimulator for Pain Relief Therapy, Electric 24 Modes Dual Channel TENS...

10 TENS Unit and EMS Combination Muscle Stimulator with 2 Channels, 12 Modes for Pain Management for Back, Neck, Arms, Legs, Abs, and Muscle Rehabilitation

TENS Unit and EMS Combination Muscle Stimulator with 2 Channels, 12 Modes for Pain Management for...

Best physical therapy tens unit: Our 10 Picks

SaleBestseller No. 1

TENS 7000 Digital TENS Unit With Accessories - TENS Unit Muscle Stimulator For Back Pain, General Pain Relief, Neck Pain, Muscle Pain

  • GET IMMEDIATE PAIN RELIEF: TENS machine comes with multiple TENS therapy modes that will provide instant muscle pain relief. An electrotherapy machine with everything needed for TENS therapy, a class leader in electric massagers for muscles. The pulse amplitude, or intensity level, is adjustable from 0-100mA in 10mA increments, which is controlled by the respective knobs located at the top of the device, for both channels
  • NOTE: Kindly refer User Manual and Guide before use. The pulse amplitude, or intensity level, is adjustable from 0-100mA in 10mA increments, which is controlled by the respective knobs located at the top of the device, for both channels. Use electrode in pairs, when used with 1 electrode, the device will not work. Treatment is timed with the device, and the device will automatically shut off after a certain time period within setup.
  • NEED PRESCRIPTION STRENGTH PAIN RELIEF? A TENS unit muscle stimulator and electric massager that provides pain relief, acts as a muscle massager or shoulder massager, provides carpal tunnel relief, and acts as a muscle relaxer(great for muscle recovery)
  • OVER 1M TENS 7000 DEVICES SOLD: A consumer over the counter favorite back pain relief device and a leader in physical therapy equipment for providing immediate and lasting drug-free muscle pain relief from back pain, neck pain, tennis elbow, and bursitis
  • A LEADER SINCE 2008: A 10+ year favorite TENS device among medical professionals for delivering drug-free back pain relief as well as treating common ailments like neck pain, carpal tunnel relief, arthritis, shoulder, knee, elbow, leg and foot pain
SaleBestseller No. 2

AUVON Dual Channel TENS Unit Muscle Stimulator Machine with 20 Modes, 2" and 2"x4" TENS Unit Electrode Pads

  • Pain Relief Machine. The rechargeable electric muscle massager can stimulate the sensory nerves and muscles, activate specific natural pain gate mechanism, relax your body and have pain management anytime you feel the need.
  • Up to 20 Modes. Pre-set modes offer you hammering, kneading, shiatsu and more choices to help relieve pain associated with aching and fatigue muscles in the shoulder, low back, knee from exercise, normal household or work activities.
  • What You Receive: 1 x Dual Channel TENS Machine, 4 x 2" Square Electrode Pads, 4 x Large Rectangle 2"x4" Pads, 2 x Lead Wires, 1 x USB cable, 1 x USB Charger,1 x User Manual, 1 x Pad Holder, 1 x Pouch, our 12-month warranty and friendly customer service. (4pcs 2x2 pads are in a pack while 2pcs 2x4 pads are in a pack. Please open the sealed bag firstly and unfold each pads pack before counting the pads quantity.)
  • Independent Mode Control. You can set separate modes and intensities for channel A and channel B. For example, you could choose Acupuncture mode in channel A with an intensity level of 5 for your shoulder. While in channel B, the Tapping mode is being run with the intensity set to level 12 on your lower back as a back electric stimulator.
  • Industry-Leading TENS Pads. The included electrode pads can provide excellent self-stick performance for up to 45 uses. The shaped 2" TENS electrodes are recommended for more compact pain areas like the knees or elbows. Meanwhile, the bigger 2"x4" reusable patches are perfect for larger areas such as the back for TENS pain relief.
SaleBestseller No. 3

Stimease TENS Unit Muscle Stimulator,24 Modes Dual Channel Rechargeable TENS EMS Device Electric Massager Physical Therapy Equipment for Body Pain Management with 20 Electrode Pads

  • [REUSABLE ELECTRODE PADS] It comes with 20 pcs self-adhesive conductive reusable pads for nerve pain alleviation that are included in the pack allowing for simultaneous application of 4/6 pads to 2 distinct target regions for maximum comfort. Easy to clean up after use to better performance and extend a longer lifespan
  • [GREAT BUILD QUALITY] Owning to our professional quality assurance team, buyers are ensured to receive only high-quality TENS PNS machines. We provide customer care and technical assistance 24 hours a day, 7 days a week
  • [24 MASSAGE MODES] Stimease TENS unit muscle stimulator preprogramed with 24 massage modes for your body relaxation, including kneading, knocking, tapping, body building , acupuncture and striking allows you easily find one setting that suits your needs to help relieve your pain and more to help you feel healthier and more energetic
  • [POWERFUL TENS MACHINE] By using TENS EMS technology, this device helps alleviate pain and muscle spasms caused by a variety of ailments such as arthritis, knee pain, neck pain, back pain, and sports injuries. It is a non-drug treatment for pain caused by tight and aching muscles in the shoulder, waist, back, neck, upper and/or lower extremities (arm, leg) as a result of exercise or domestic chores
  • [INDEPENDENT DUAL CHANNEL] This compact palm-size portable massager integrated with powerful battery has dual output where you can set separate modes and intensities with 20 levels for massaging more of your body areas. It is ideal for determining the level of pain alleviation that can provide comfort anywhere and at any time you need
SaleBestseller No. 4

TENS Unit Muscle Stimulator Electric Shock Therapy for Muscles Dual Channel TENS EMS Unit Electronic Pulse Massager with 24 Modes Physical Therapy Equipment for Back Pain Relief

  • 【Quality Assurance Electric Muscle Stimulator Machine】We're manufacturer in TENS EMS massager since 2003 with Various certificates approved.Professional QC team to ensure stable quality. Provide 7/24 customer service and technical support to each customer.
  • 【Electric Shock Therapy for Muscles with Dual Channel】 - Portable mini massager , campact palm-size, to get relief at anywhere and anytime; Working with safe recharging lithium battery, Dual-output for massaging more of your body parts with 20 intensity levels,It is perfect for choosing the desired intensity required for your pain relief.
  • 【Nerve Stimulator Device with Reusable Electrode Pads】 12 pcs of self adhesive conductive reusable pads included for nerve pain relief ,allows 4 pads to be applied to the two different targeted areas at the same time.
  • 【24 Massage Modes Muscle Relaxer 】 -EMS muscle stimulator with 24 massage modes for your body relaxation such as kneading,Knocking,Tapping,Tuina,Acupuncture,Striking etc for relieving body stress and pain, to be healthier and energetic.
  • 【Powerful TENS Machine】 - The TENS unit sent electrical current via the electrode wire to the electrode pads on your skin to help ease body pain, like back, knee, shoulder, neck and elbow pain; improve sport injures, arthritis and sciatica; stimulate muscle, enhances blood circulation, ease tiredness, enhances immunity, improve sleep quality.
SaleBestseller No. 5

iReliev TENS + EMS Combination Unit Muscle Stimulator for Pain Relief & Arthritis & Muscle Strength - Treats Tired and Sore Muscles in Your Shoulders, Back, Ab's, Legs, Knee's and More

  • 14 Therapy Modes: 7 TENS Pain Relief Modes, 1 Arthritis TENS Mode & 6 EMS Muscle Strength & Recovery Modes
  • Features: 25 levels of 80 mA intensity, 5-60 minute adjustable timer, lock function, dual channel versatility, portable design!
  • WHAT IS EMS? : Electrical Muscle Stimulation (EMS) also known as nueromuscular electrical stimulation (NMES) is the elicitation of muscle contraction using electrical impulses. EMS has the potential to serve as a strength training and rehab tool as well as offer post-exercise recovery benefits for athletes.
  • 2 in 1: iReliev TENS + EMS Combination Unit Combines Two Therapies in 1 device.
  • WHAT IS TENS?: Stands for "Transcutaneous Electrical Nerve Stimulation"- a safe, non-invasive, drug free method of pain relief used by Physical Therapists and prescribed Doctors for over 30 years. The iReliev Bundle delivers low-voltage pulses to the skin to stimulate nerve fibers effectively blocking the pain signal to your brain. Also increases natural endorphins--a natural pain reliever. You can say GOODBYE to those pain pills that have been dulling your life!
Bestseller No. 6

TAMTEC 4 Channel EMS TENS Unit Electronic Muscle Stimulator with 20 Adhesive Electrodes and 8 Modes/Programs for Pain Relief Therapy, Arthritis, and Muscle Toning Strengthening, Rechargeable Battery

  • FDA Cleared. Easy to use with 8 different Programs to choose from such as EMS Strength, Endurance, Resistance, TENS, Active Recovery Program. Works with a rechargeable battery only.
  • This Electronic Muscle Stim EMS TENS device tones, builds, & strengthens muscles by duplicating the effects of regular exercise by sending electrical impulses to selected muscles to contract & relax. This unit also includes numerous programs to treat pain and muscle injuries. Recommended for Personal Use Only.
  • Included Accessories: Total of 20 Adhesive Electrodes: 3 packs of Small Adhesive Electrodes (sticky pads) - 12 total, 2 packs of Large Adhesive Electrodes (sticky pads) - 8 total, 4 Lead Wires, New Longer Lasting Rechargeable Battery, 1 Wall Charger, 1 USB Charger, Instruction Manual, Carrying Case. Product Dimensions - Length: 7.09" Width: 4.72" Height: 1.22-1.81"
  • If you have a pacemaker or any metal plates/pins in your body, consult your physician before purchasing.
  • 4 Independent Channels/Controls allows the user to tone up to 8 muscle groups simultaneously. The unit is equipped with an adjustable Timer, adjustable Intensity Controls, Rechargeable Battery, and digital display.
SaleBestseller No. 7

Belifu Dual Channel TENS EMS Unit 24 Modes Muscle Stimulator for Pain Relief Therapy, Electronic Pulse Massager Muscle Massager with 10 Pads, Dust-Proof Drawstring Storage Bag,Fastening Cable Ties…

  • Non Invasive, Non Drug Choice for Relieving Pain. Great Device You Can Use at Home for Pain Management. If you want to relieve pain, just trying Belifu TENS massager. It is with human body simulation technology, microcomputer intelligent control technology, simulates a variety of massage methods. Help for relieving pain associated with sore and aching muscles in the shoulder, waist, back, neck, upper extremities (arm), and lower extremities(leg) due to strain from exercise or household work.
  • Built in Powerful Rechargeable Lithium Battery-- up to 20 Hours of Continuous Use. It can be connected to wall charger, power bank or laptop USB port to charge. Don't worries about treatment interruption for dead AA batteries any more. With battery level indicator remind you charge timely.
  • Free Dust-Proof Drawstring Storage Bag, Reusable Fastening Cable Ties and 10 Pcs of Self Adhesive Conductive Reusable Electrode Pads. No more cable mess after use with fastening cable ties. A quick and easy solution for tens lead wires management. Hassle free storage system for the tens massager and wires.Three different sizes of electrode pads can meet your various needs.
  • Multifunctional Tens Massager with 24 Preprogrammed Massage Modes for Pain and Muscle Relief. TENS unit help relieve pain associated with sore and aching muscles in the shoulder, waist, back, neck, upper extremities (arm), and lower extremities(leg) due to strain from exercise or normal household work activities. Electric massager is also intended to be used to stimulate healthy muscles in order to improve and facilitate muscle performance.
  • A/B Dual Channels Tens with 24 Modes, 20 Levels Intensity and Time Control. Relax Any Time Anywhere with Pocket Size! You can operate it with different intensity settings for each channel. With portable size, it can be used in the office, car or travel on the go. Total body relaxation: use for back, knee, shoulder, ankles, wrist and elbow and make this the most powerful weapon for your body relax.
SaleBestseller No. 8

AUVON 4 Outputs TENS Unit EMS Muscle Stimulator Machine for Pain Relief Therapy with 24 Modes Electric Pulse Massager, 2" and 2"x4" Electrodes Pads (Black)

  • What You Receive: 1 x AUVON 4-Channel TENS & EMS Machine, 10pcs Electrode Pads (8pcs 2" x 2" Square Electrode Pads, 2pcs 2" x 4" Large Rectangle Pads), 4 x Lead Wires, 1 x USB cable, 1 x USB Charger, 1 x Pad Holder, 1 x Pouch, 1 x User Manual, our 12-Month Warranty, and Friendly Customer Service.
  • 4 Channel (A1, A2, B1, B2). Compared to dual channel TENS Unit, it allows you to apply up to 8 pads at the same time with the 4 outputs for much efficient pain relief. The independent A/B channel can work in different modes and different levels of intensities (e.g. you can select mode 7 with 3 intensity for your shoulders in channel A1 and A2, while in channel B1 and B2, this TENS machine can work as a back pain relief products in P3 with a much stronger intensity.
  • TENS + EMS Unit. AUVON TENS & EMS device combines 2 therapies in 1 device, in which TENS is a muscle stimulator for pain relief which provides safe, non-invasive, drug-free methods and has been used by doctors and physical therapists for years. EMS brings elicitation of muscle contraction using electrical impulses and activates the muscles to assist in the increase of strength and endurance as a rehab and strength training tool.
  • 10 Upgraded TENS Unit Pads. The Low impedance Solid Gel has been upgraded to the industry leading American adhesive, which can provide much better self-stick performance and easy clean up after 45 uses for a longer lifespan. Standard 2mm connector lead wires & electrodes are classic and commonly used in the medical area, which makes it easier for you to find compatible accessories.
  • Large LCD & Multi-Modes. A 3.69" large LCD backlit screen is used for this labor pain simulator and muscle massager with enlarged icons and buttons for much easier reading and operating experience! You can set working time for your TENS unit muscle stimulator from 10 to 90 minutes, which will sufficiently satisfy your massaging needs! With a built-in powerful rechargeable lithium battery, never worry about the suddenly power off!
SaleBestseller No. 9

NURSAL TENS EMS Unit Muscle Stimulator for Pain Relief Therapy, Electric 24 Modes Dual Channel TENS Machine Pulse Massager with 12 Pcs Electrode Pads/Continuous Stable Mode/Memory Function

  • ADJUSTABLE TIMER & INTENSITY: The timer allows you to set a time of between 10-60 minutes, with the default set to 20 minutes. Twenty levels of adjustable intensity mean you’ll easily find one setting that suits your needs.
  • ENJOY WITH THE PORTABLE DESIGN: This NURSAL TENS unit device comes with a carrying bag, allowing you to carry it anywhere when necessary. It comes with 1pcs TENS Unit, 8pcs 2" Square pad, 4pcs 2"x4" Large pad, 3 Lead Wires, Pads Holder, USB Cable, Pouch, Cable Ties, User Manual, 12-month warranty, and 24-hours online friendly customer service.
  • POWERFUL RECHARGEABLE BATTERY: No worries about treatment interruption for dead AA batteries any more! This tens massager can give you continuous use up to 24 hours! It can be connected to the wall charger, power bank or laptop USB port to charge, and the power indicator would keep you aware of the remaining battery life.
  • 24 MODES CHOICES FOR PAIN RELIEF: NURSAL electronic TENS device has 24 user-friendly pre-promgrammed massage modes, making it much easier to use than other traditional electric therapy products. (Long press the 'M' button and hold 4 seconds to switch between 6 main modes, short press the 'M' to choose within built-in 4 modes of each main mode.) And mode1&2 are stable pulse modes which not fade in and out every few seconds, can use when you are working.
  • A/B DUAL CHANNELS TENS: You can set separate modes and intensities for channel A and channel B, the TENS last memory function will remember your preference of mode setting, you do not need to search from 24 modes again. Relax your body and have pain management anytime with our NURSAL TENS electrotherapy pulse massager and accessories.
Bestseller No. 10

TENS Unit and EMS Combination Muscle Stimulator with 2 Channels, 12 Modes for Pain Management for Back, Neck, Arms, Legs, Abs, and Muscle Rehabilitation

  • EASY TO USE - BEST for PAIN RELIEF, Relaxation, Reflexology and Acupressure
  • PORTABLE WITH PROFESSIONAL QUALITY GRADE CONSTRUCTION - use it at HOME, OFFICE or when TRAVELING. The device should be USED ONLY with the LEADS and ELECTRODES manufactured by Massage Therapy Concepts
  • 12 PROGRAMS with 20 Intensity Settings. 6 Electrode pads Included, Large LCD display
  • 60 MINUTES ADJUSTABLE TIMER - Select the length of your treatment for BEST RESULTS - automatic shutoff
  • 2 CHANNEL / 4 ELECTRODE PADS - each channel's intensity can be controlled separately

Buying physical therapy tens unit: Things to Consider

Buying physical therapy tens unit is always a challenge and a task. There are lots of products in the market today, so it is not easy to set your eyes on the perfect one for you. When you are about to buy an item, it's so easy to make a decision based on the attractive price offered.

It is important to consider different aspects when buying a physical therapy tens unit. This is necessary because the particular product you are interested in may be different from other similar ones available in the market or else. You need to gather all the essential information about the physical therapy tens unit which you want to buy and then compare it with the products of your choice.

The purpose of this guide is to detail the difference between good and bad stuff, so you won't make mistakes while buying. When buying a physical therapy tens unit you should consider the following factors:

  • Do you really need it?
  • Customer reviews on Amazon, Google, etc.
  • What is the quality of the material used in making the product?
  • How durable is this product?
  • Will it last long, or will it break after some use?
  • How much does the product cost?
  • Is it worth the price?
  • Does the product have any warranty or guarantee?
  • How much does it cost and what are its features?
  • Is the product easy to use?
  • Does it contain toxic materials?

Product Quality

Quality is the degree to which a product meets the expectation of its users. It can be measured by the consumer's satisfaction with the product or by the market price of the product. A high-quality product may cost more than its low-quality counterpart, but it will last longer and perform better.

Quality in manufacturing refers to how well a product meets its specifications and design requirements. A physical therapy tens unit with good quality will have consistent performance parameters across all units produced from one production lot or batch. A low-quality physical therapy tens unit may not meet its design requirements or fail prematurely due to poor material selection or construction methods that do not meet industry standards for safety and durability.

Features

The feature is an element of a physical therapy tens unit that can be used to differentiate it from competitors' offerings.  A product's features are often described in its marketing materials, so you should be able to get a good sense of what they are before buying. Features are important because they can lead to greater customer satisfaction by providing benefits that customers value.

When considering a purchase, you should ask whether the item has the needed features. If it does, then move on to the next step. If it doesn't have those features, then you may want to reconsider your purchase. Benefits are the features of a product that lead to customer satisfaction.

Budget

The next thing that you should consider when shopping for physical therapy tens unit is your budget. How much do you have? Do you have enough money to buy an expensive item or should you settle for something cheaper? These are questions that should cross your mind first before going out there and buying anything without thinking about how much money I have left after paying bills or making purchases online or offline. You need to ask yourself these questions so that at least when spending money on something, no matter how expensive or cheap.

Price

The price of a physical therapy tens unit is usually the first thing we look at when considering a purchase. However, it's only one factor in deciding whether or not to buy something. Before making your final decision, consider all of the other factors as well — including value and quality — before deciding if it's worth paying more for an item with better features or quality than buying something cheaper but lacking in those areas.

The best way to decide if the price is right for a physical therapy tens unit is to do your research. Compare prices and features of similar items, and if the price is higher than you expected, ask yourself if it's worth paying more for what you're getting. If so, then go ahead and buy it.

Value for money

When you buy physical therapy tens unit, you must ensure it is worth your money. You should never buy something just because it is cheap. The best way to ensure you get the most value for money is by comparing different products. You should research each physical therapy tens unit before choosing and comparing its features with those of other similar products. This will help you choose the one that offers the best value for money.

You should also ensure that the product is durable and will serve you for a long time. This is especially important if you are buying something expensive. If you want to get the most value for your money, buying products that last longer than one year is best.

Ease of use

Ease of use is one of the most important factors when purchasing a physical therapy tens unit. You want something that’s easy to use and doesn’t require hours of reading manuals or instructions. The simpler it is, the better!

Consider how easy it is to use the physical therapy tens unit. The easier it is to use, the more likely you will actually use it. You should also consider whether or not the product is user-friendly for people who aren’t tech-savvy. The easier a product is to use, the more likely you’ll use it regularly. If the user interface is confusing, it could be difficult or frustrating to use.

Customer service

When you buy physical therapy tens unit, you want to know that there are people out there who can help you if something goes wrong. Customer service representatives should be friendly, knowledgeable, and helpful when you have questions or issues with your purchase.

You should be able to reach a customer service representative easily by phone or email, and they should respond quickly when you have questions or concerns. If your item is damaged or defective, the company should work with you to fix or replace it as quickly as possible.

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